Quote:
|
Originally Posted by WB Sheila
I've been instructed to send an email to the billing department when my host has fallen under their uptime guarantee. Fortunately I haven't had to make use of this in the past year.
|
Update: my server went down for several hours for "maintenance." I contacted my web host's customer service and they applied a free month credit to my account within 12 hours.
They also assured me it wasn't going to be a constant problem. Rather a maintenance upgrade. That's cool with me, upgrading my server and a free month.
