Best and worst customer service - Let’s hear em!
Just as the title says, in you’re experiences, which have the best, and the worst customer service? Please base it only on your personal experience and try to comment on where each company went right, and wrong.
For me, the best customer service I’ve received is from midphase, who still host many of my web sites. The worst would have to be a small company in England which I cannot recall their name right now. Midphase has provided the best support simply because they are, always and have been there to resolve anything for me in a friendly and educated way.
The small company in England went wrong in so many ways, but mainly their phone support was unreachable and their technical staff didn’t seem to know what they were talking about. Moreover, these “technical people” seemed to be more of sales men trying to sell me more crap I didn’t need or should have been a standard feature.
Let’s hear your experiences!
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